BetterHelp - Therapy

66.2K reviews
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Everyone
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About this app

BetterHelp makes it easy to connect with a licensed therapist online, whether you use insurance or choose self-pay. With insurance options now available, eligible members may access therapy with an average copay of $23 per session. Answer a few questions and get matched with a licensed therapist from our community of over 35,000 based on your needs, preferences, and location.

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WHY BETTERHELP?
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• Insurance options now available
• Average copay of $23 per session for eligible members
• Over 35,000 licensed, accredited, and experienced therapists
• Match with a therapist based on your needs, preferences, and location
• Message your therapist anytime
• Schedule weekly live video or phone sessions
• Access educational group webinars
• Use BetterHelp with or without insurance

PROFESSIONAL SUPPORT, TAILORED TO YOU
Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist based on your goals, preferences, and location. You can message your therapist anytime and schedule live sessions from wherever you are, online.

LICENSED AND TRAINED THERAPISTS
BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers.

All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice.

HOW MUCH DOES IT COST?
BetterHelp now offers a wide variety of insurance options. Your cost may vary based on your plan, provider availability, deductible status, and coverage. Eligible members may have an average copay of $23 per session.

Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, and therapist availability. Your membership includes messaging and weekly live sessions and you can cancel at any time for any reason.
BetterHelp online therapy now offers insurance options
Updated on
Sep 10, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

65.2K reviews
A Google user
September 14, 2019
I paid for "unlimited" appointments, but they're only 30 minutes long, and you can't schedule more than one in advance. You pay whether you can actually get an appointment or not. My first therapist completely missed our second appointment, without even a follow-up, so I switched to another once. That therapist cancelled a few hours before our third appointment. Not worth $260/ month.
68 people found this review helpful
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Derek Motionless
March 8, 2022
There is better help. This is not it. I went through weeks of therapy only to be dropped by my therapist with no reason or warning. The price is also very high. I would much rather use the hundreds spent here to find a better solution. One that may even get covered by insurance. If you are debating getting this app, ok it can be a short term help in a crisis. But if you have something that is difficult and requires work, you will way over pay. You get ONE meeting a week. Policies are not same.
40 people found this review helpful
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BetterHelp - Therapy Made Easy
March 26, 2022
Hi Derek, thank you for this feedback and I'm very sorry to hear your therapist left. We would be happy to help you find another match at anytime, so you can continue reaching your goals! Can you please contact our Member Success Team at contact@betterhelp.com to discuss these issues further?
Courtney Gies
January 4, 2021
So you have to sign up for an allotted time, then you can try to schedule with a counselor. They seem to be booking out at least a week, so consider that when taking on the fee. I did 4 week, have yet to talk to someone on week 3.. had an appointment tonight, but between the app and the website I wasn't able to get connected on any of my devices for over 30 minutes. When I canceled my subscription, it just stopped the auto re subscription. But did not reimburse me for the time I have left.
68 people found this review helpful
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