
Kayla York
when i attempt opening this app, it won't allow me to sign-in to my account due to error.... so i check on my browser.... there have been several (& i mean SEVERAL..) $0.75 charges to my account for absolutely NO reason. i've considered multiple things but there just isn't a reason for the charges. at first i thought there may be a monthly fee to keep it open, if you aren't using it so often... but there are more than one $0.75 charge per month. as of now, i just can't suggest this app/account.
109 people found this review helpful
Netspend Corporation
May 3, 2021
We are happy to review your transaction history with you. Please email us at social@netspend.com. Thank you.

Jay Pena
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7 months ago when I downloaded the app I noticed some bad reviews about getting over draft fees and having to call every time to get them removed when paying at the pump for gas. When your balance is low they consider the $85 or $100 hold as a charge and don't reverse it when what you've actually spent goes through. They don't plan on fixing it. Just happened to me and was told not to pay at the pump if I don't want it to happen. Have the card because of tips from Domino's. Fix it already!
44 people found this review helpful
Netspend Corporation
June 30, 2021
Gas station authorizations are pending transactions that are released when the transaction is completed. We are happy to review your transaction history with you to make sure that everything is working correctly. Please email us at social@netspend.com.

erich miller
The app is ok, works well and has an easy to navigate menu and just about all the services you'd expect from any bank.... Terrible customer service, not even considered a real bank by many, many, other companies or banks or apps and will not work for almost anything other than simple in-store, or online, product purchases. And with the fees these guys charge and awful customer service I can see no reason to even consider using them. .
66 people found this review helpful
Netspend Corporation
July 21, 2020
Thank for the feedback. If you would like to speak with us about your experience, please email social@netspend.com.