2.32K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
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About this app

One Medical is reimagining the doctor's office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? You can even get answers to your medical questions after-hours, if you join as a member. With One Medical, your doctor's office is at your fingertips, 24/7.

Here's some of what you can do in our app:

• Schedule in-office or remote visits in states where we have offices (billed to you or your insurance)
• Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat (with a membership)
• Receive reminders for upcoming visits and service recommendations
• Send and receive secure messages with a provider
• Request prescription refills, or renewals with a membership.
• Access your health records and care plans
• Sync your data with Apple Health
• Manage bills, copays, and insurance
• Find offices close to where you live, work, and travel

Download the app to get started with One Medical today.

About One Medical

We're a primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for. We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.

One Medical patients enjoy:

• Compassionate providers who take time to listen
• Appointments that start on time
• Drop-in lab services at One Medical offices
• Referrals to top specialists when needed

Learn more at onemedical.com or ask your employer if One Medical is one of your employee benefits.
The One Medical app makes it fast and easy to get care for your body and mind.
Updated on
Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Financial info and 6 others
  • This app may collect these data types
    Personal info, Financial info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

2.28K reviews
Dariana Fox
August 17, 2020
This app is pretty much trash on Android. The ability to take a clear photo of your insurance card is not possible. I have a Samsung S10. Push notifications are inconsistent. Thank goodness I get email reminders. The questionnaire is not adaptive. Respond with "None of the above" and the following prompt asks you for more details 🙄. This app has a ways to go before it's useful for more than simply booking an appointment.
78 people found this review helpful
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Amazon Mobile LLC
August 17, 2020
Hi there, so sorry to hear about your experience. If you message these details to techsupport@onemedical.com our team can look into wha is happening
Christopher Eddy
October 15, 2025
The app is easy to use and navigate. I however do not feel entirely satisfied with the need to schedule another visit each month to get a simple script refilled. I am likely to go back to my local clinic and get the 12 month script for the ease of receiving the script and will likely cancel One Medical subscription. convenience is key in today's world.
57 people found this review helpful
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Amazon Mobile LLC
December 17, 2025
Hi Christopher, thank you for sharing your experience. Our goal is to provide the best care, and I’m sorry to see we fell short of that for you. We’d love to hear more about your experience and learn how we can do better. Please send us a message at feedback@onemedical.com with more details so we can address this further. Thank you!
Mike Nicholson
November 7, 2026
App has lots of sign on, log on issues. I have an Amazon account already that I did sign on for when I first joined. now it says I need to do a setup to link the account but I don't get that on desktop/ browser. if I try to continue sign on it brings me to a white screen and stops working. I've tried uninstalling and reinstalling and I can't use telehealth for it.
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What’s new

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

Minor bug fixes and improvements