OptumRx

54.9K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more.
Other features include:
• View member ID card
• Resolve home delivery order holds
• Manage account information

Search, compare and save.
With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you.

Send medications right to your home.
You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications.

Manage your Medicine Cabinet anywhere.
Easily manage your medications and orders on any device- whether at home or on the go.

Our Promises
There are some things in life we depend on. Medication is often one of them.
We promise to deliver simple ways to get the medication you need.

• Affordability
We help you find the medications you need at the lowest price available to you.

• Accessibility
Everything we do centers on getting you the medication you need, when you need it, your way.

• Advocacy
We'll be here to guide you any time you need us with compassionate care and a simple experience.
The OptumRx app empowers you to become an advocate of your pharmacy benefits.
Updated on
Nov 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 4 others
  • Data isn’t encrypted
  • Data can’t be deleted

Ratings and reviews

52K reviews
Jim Kistler
July 27, 2021
This app is non-intuitive. It is missing the most common information on the medication list such as remaining renewals and the last date the medication was ordered. The most infuriating thing that it does is log you off if you change focus for just a second to, as an example, go to a provider's site to request a renewal. If you have several to do, you either have to write them down, or go to the PC where the problem doesn't exist.
677 people found this review helpful
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Lisa Ostroski
August 15, 2020
The app is like the company, inefficient. You place your order via the app and inevitably have to call numerous times to deal with payment bugs, out-of-stocks, and copay issues. If I wanted to call I would. They contact via email, not app. You must utilize 3 forms of contact in a variety of ways to place a single order. Unacceptable. Slow. Not user friendly from start to finish. Other mailorder services are much more user friendly. This starts with the app.
99 people found this review helpful
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Optum Inc.
September 10, 2020
We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. Please send us your contact information at ORxAppSupport@Optum.com and we will reach out to you.
A Google user
August 18, 2019
When ordering a refill today I noticed that in small print it was setting me up for automatic refills (unless I unchecked a box). Seriously?? I don't always have the $25 that I need for it on a particular day so setting auto refills just doesn't work. I'm glad I saw it and unchecked it...everyone else, beware! Other than that, I mostly like the app except there is no way to permanently delete meds you no longer take, only hide them.
37 people found this review helpful
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Optum Inc.
September 5, 2019
To adjust automatic refills: • Click on the three dots on the bottom of the screen • Go to “My account” • Page down to “Home delivery settings” & choose “Automatic refills.” • Click the blue button to “OFF.” • Choose “Disenroll” in the pop-up box. • Repeat this repeat this step for others. For more assistance, email ORxAppSupport@Optum.com.

What’s new

mproved Manage Orders Experience: The Manage Orders experience has been enhanced with a more intuitive design and streamlined navigation, making it easier for members to track and manage their prescription orders.

Redesigned App Settings: The Settings page has been refreshed with an updated design, providing a cleaner and more user-friendly experience for managing account and app preferences.

Bug fixes & improvements.