
Kim Clavecilla
I can't connect via Bluetooth to my wallbox charger no matter how many times I try. I've tried logging out of the app, uninstalling and then re-installing the app, waiting right in front of the wallbox charger with my phone, but still no luck. Supposedly, my wallbox charger has a software update that needs to be installed, but I can't complete that task, because I can't connect to it.
19 people found this review helpful

Anthony Le
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Wallbox app has basic options to control the EVSE. Overall, very easy to setup charging timer and has the charging session information which is very useful. Developer please have the connection to the Pulsar Plus with WiFi prioritized. If that fails then revert to Bluetooth. This way, the connection to the unit is almost instant when the Wallbox app is opened. All of the complaints are commonly pointed to the connection to unit being way too slow.
6 people found this review helpful
Hello Anthony, thank you for your feedback. We really value your opinion as it helps us to improve our service and deliver you the best charging experience. We have received your comments and our engineering department are looking into it for you. Thank you for your patience.

Chris Morgan
I truly don't understand this app. I'm pretty good working with apps and software and can't tell you how many times I've woken up and my car has not charged. I have it set up to charge during cheaper early am hours but sometimes it just decides not to charge. I gave up and deleted all schedules and just plug in and start charging as soon as I get home. I'll probably use my car's software to schedule off hour charging.
5 people found this review helpful
Hello Chris, sorry to hear that you have problem with scheduling. Here you can find the step.by.step guide that explain how scheduling works https://bit.ly/3tVbHh4. For a dedicated support please contact us at the following link https://support.wallbox.com/en/app-store-review/ or through the App.