
Jude Blair
completely broken. I have done everything the new "Update" required me to do on the app and online banking. but all I get is sent back to the login screen or endless loop of security check complete. I have already paired my phone and logged in a dozen times and nothing works. I can barely see my total balance and nothing more. please fix this.

Sorcha Cullen
Customer service forced me to set Chrome as my default browser or I wouldnt be able to use the bank app. Dependence on Google has become so normalised that apparently not wanting your banking access tied to them is not allowed. I obviously already use Google as much as I must, but now I can't even use Firefox to buy groceries because AIB thinks its "not secure"? I think requiring a third-party Big Tech account just to access your own bank account is a worrying precedent.

Vilmafox
- Flag inappropriate
- Show review history
Was trying to log in all the time it said that may details are wrong which wasn't ,installed, uninstalled app several times, keeps asking for update and always comes up as a technical issue or URL is too long or something. Was calling to customer service. Didn't get much help, either. The old app was better. This one is rubbish. It's 2024, and the app still doesn't work properly. Most of the time, there are some technical difficulties, and I can't even log in to my account.
77 people found this review helpful