Citadele Bank

Name: Citadele Bank
Availability: InStock
Rating: 4.679999828338623 (49628 reviews)
Author: Citadele

Citadele

49.6K reviews

Everyone

500K+

Downloads

Everyone

Learn more

About this app

Mobile banking has never been so simple and convenient!

Become a customer in just 7 minutes and choose the right card for your needs:
- Citadele smart: enjoy free transfers and cash withdrawals from ATMs worldwide
- Citadele supreme: enjoy everyday benefits as well as insurance for your purchases and travels
- Citadele prime: receive all our everyday benefits, plus extensive insurance for you and your family

In mobile app, you can:
- Authorize and approve payments using biometrics;
- Make payments up to EUR 10 000;
- Block and unblock cards and change their PIN codes;
- Enjoy other benefits of the app – try it!

App is available for Citadele Bank customers in Latvia, Lithuania and Estonia.

Customers in Latvia who have activated MobileSCAN authorization device and/or Quick balance on your mobile application, in case of loss/theft of the mobile device, should immediately call (+371) 67010000 to block these functions.

More information: www.citadele.lv, www.citadele.lt and www.citadele.ee

Feedback and suggestions are welcome to mobileapp@citadele.lv!

 
This mobile application is developed by AS “Citadele banka” (reg. No. 40103303559) for the usage of bank’s most popular daily banking services on mobile devices.

Use bank's services when and where it's most convenient.

Updated on

Oct 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

48.6K reviews

Janis Sudnieks

December 22, 2025

I experienced all the issues described by other users. Biometric authentication was not working, the app kept asking for login credentials, and the widget didn’t work at all. I solved the problem in a rather radical way by clearing the app data. After that, I had to go through the full identification process again. Now everything works as expected.

1 person found this review helpful

Agnis Matrevics

September 26, 2026

Great Bank app,easy to use and works fast!

A Google user

October 3, 2018

Continuous problems with loging-in: message "User identification failed". It is nothing to do with "incorrect user ID or password" as you say. Everything works well if I use any Web browser both on PC and smartphone. Problem occurs only when I use the app. By the way quick account overview works well without logging - in.

7 people found this review helpful

Citadele

October 2, 2018

Hi Arturas! That message shows up due to incorrect username or password. Can you please check your login credentials once again? If you need any assistance please call us 19091.