
Tikipriya Huika
My experience with this app has been extremely frustrating. It keeps showing “No record found” for every certificate, even though the certificates are valid. I have been trying for one week with no solution. I also tried raising queries through the help/support section, but it repeatedly shows “No network”, making it impossible to get assistance. I honestly don’t understand how the same issue can happen repeatedly. This app has caused me a lot of unnecessary stress and frustra
127 people found this review helpful
National eGovernance Division, Government of India
September 7, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Kokila T
hello i wish team will improve these issues soon The app randomly logs you out without any notice. It happened to me many times I cannot fetch any of my documents. I entered all my details to fetch them, but it takes very long time to fetch.. more like nothing is happening and Each time i access it within a few mins. I get message "unauthorized sign in" and I have to start over. Or Oops, something went wrong. Please try again... it doesn't work when i need and it doesn't work when i don't need
28 people found this review helpful
National eGovernance Division, Government of India
July 20, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Jitendra Singodiya
Why was this app created when it cannot even upload any document and it has so many problems that it is difficult to even explain and it takes a lot of time to open. I wanted to upload my sister RBSE 12th and 10th marksheets but the year shown was 2026 and there was no option to change it. It would be better to delete this app since you have not solved the problem yet. There is no app as useless as this one, this app deserves a zero rating.
26 people found this review helpful
National eGovernance Division, Government of India
July 29, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!