Brightside Health

2.77k reviews
Content rating
Everyone
50k+
Downloads
Content rating
Everyone
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About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Meet face-to-face with your provider in a live, two-way video appointment. Brightside uses your device’s camera and microphone so you can see and hear each other in real time, and you can mute your microphone or turn off your camera at any point in the call.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

About camera and microphone access
Brightside requests camera and microphone access for live video sessions with your provider. Access begins when you join a session and ends when the session does.

Your session keeps running if you leave the app mid-appointment—to check an email or pull up a document, for example. Audio stays connected so you and your provider can keep talking, and your video pauses until you come back. While a session is live, you’ll see a Brightside notification you can tap to return to it.

Getting better starts now, with Brightside by your side.
Virtual Mental Health Care
Updated on
6 Nov 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity and 2 others
  • This app may collect these data types
    Personal info, Messages and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

2.72k reviews
Benjamin Washburn
8 November 2026
communication was there I asked for over a month as to why my medical records were suspended and all I ever heard was we will look into it. therapist and psychiatrist who wanted me to go to a hospital but wouldn't give me a reason or diagnosis as to why they think I should go to one messages that get blocked so I can't read them honestly I thought it was a great app at first they seemed caring and like they knew what they where doing but over the last 3 months the communication changed .
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david b
26 October 2026
you get charged and aren't told what you are being charged for. invoices say patient responsibility with no itemized breakdown. its unclear exactly what the cost for the services are or if they are charged per use or monthly. randomly you get a message saying you owe x amount. if you dispute it they still charge you I need the medication but their business practices are extremely shady. I would not reccommend.
1 person found this review helpful
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Patrick Borges
31 October 2026
First time I tried an app to see a provider and it was very easy to set up, verify my insurance and get an appointment as soon as the same day. After my virtual appointment, the provider sent an electronic script to my pharmacy and follow-up in a month. I would recommend Brightside Health.
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