FIXD OBD2 Scanner

This worked the first time I plugged it into my car. I removed it and when I plugged it back in the following day it didn't work and it's never worked again. What's more, I had to sign up for their "Premium" offer with no option the first time just to access the app. They give you a 1 week trial period where you can cancel before being billed, but since the app won't detect the device now, I have no way of accessing my account to cancel "Premium", even by going to their website. Plain junk.

A total waste of money! I found out after I used the device that there were a number of features which were not available for my car, shame that wasn't mentioned before I bought the device. All I received was a sorry. Many times I contacted support about error messages etc., yet they continued to address a previous issue which I had to explain each time had been resolved already (Google Pay re subscription). In one of the driving reports I received a major alert FIXD said it was "Electronic Throttle Control, Major Driving Impact", which we found out was due to the fuel cap being left open, so as one can imagine I was at the time extremely worried! They also responded saying "currently we do not have your vehicle's codes on our database"! So why when I filled out my car's info I was able to then purchase the device still?!! They didn't offer or respond when I asked for my money back after numerous requests, they just kept stringing me along. I would like to add also.... I was conned into paying $50 for 2, they make their money on the subscription which I subscribed to initially for the free trial, had problems with Google trying to cancel. The device offers very little without the the subscription!

While it's great that you're selling this device at an affordable cost, you neglect to mention that you don't get to use it with its full potential unless you pay a subscription. I purchased this device because I thought it would do everything you say it does but I found out that in order to see the diagnosis, you'd have to subscribe & pay a fee. All you say in your ad is 'FREE' but it really isn't free and that's misleading. Be upfront with costs, be transparent. Very disappointing. L