LoungeKey
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21.5K reviews
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1M+
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Everyone
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About this app
Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.
Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.
• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey
Enhance your airport experience with the LoungeKey app.
Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.
• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey
Enhance your airport experience with the LoungeKey app.
Enhance your airport experience with lounges and benefits from LoungeKey
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesLocation, Personal info and 5 others
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
21.3K reviews
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24 October 2026
Very unnecessary OTP timer, I've managed to receive the email and type it only after 5th attempt. This isn't a banking app, 30 seconds is too short considering how emails are routed across the world. Visa companion is a much nicer app which allows adding and removing cards without extra hassle with account creation. And why would account registration display unknown error without guiding which field needs correction?
2 people found this review helpful
Roman Alejandro 28
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22 September 2026
Terrible app and extremely poor customer support. It is almost impossible to contact LoungeKey because they only provide a telephone number, which is ridiculous when you are traveling or overseas. Adding a new card should be simple, but it has been literally impossible. A travel service should make things easier for customers, not more frustrating. Very disappointing experience.
Beverley van der Merwe
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28 September 2026
I am unable to login and even after requesting my login details, updating the app and literally dozens of messages informing me that my login details have been sent by e-mail, no such e-mail arrived. I wish I could properly use and review the app to give it a good rating, but as I cannot even login, that's a moot point.
What's new
Thanks for using Lounge Key!
We regularly update the app to make it faster, safer and more engaging for you.
Here are a couple of the enhancements you'll find in this latest release:
- Feature enhancements and bug fixes
We regularly update the app to make it faster, safer and more engaging for you.
Here are a couple of the enhancements you'll find in this latest release:
- Feature enhancements and bug fixes
Everyone
Learn moreApp support
About the developer
LOUNGE KEY LIMITED
mobile@collinsongroup.com
5th Floor
3 More London Riverside
LONDON
SE1 2AQ
United Kingdom
+44 7988 639143
