
Jason Adams
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Edit: The Google response to my rating says it all. Delete, reinstall, close, open. If you want to do that any time you have an issue with this ecosystem this is the product for you. Setting up 8 devices is no small task on this platform. Trash. Do they even support this thing anymore? Help text is outdated for older versions. Trouble shooting is of zero help.
48 people found this review helpful
Hey Jason, thanks for reaching out. We'd suggest rebooting your phone, clearing cache and force-closing all the apps, then try reinstalling the Google Home app. For additional help, reach out through phone, chat, or through our social forums: https://bit.ly/3gYvDqJ

Jd Adams
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I use Home to control TV's, a couple of stereos and the temperature. It's perfect for that. As of a minute ago, I spent over an hour on the phone repeating the same steps to get Google home to recognize a device that refuses to be seen. I'll add the 3rd star when the issue is resolved. After losing so much time for no solution, four stars are on leave pending a solution.
18 people found this review helpful

Jay Goldberg
Trash app. Impossible to set up old audio Chromecasts. Devices don't appear so they can be added be added to speaker groups Even when they are in the main device list. The app always defaults into showing a view that doesn't show all devices. Device management is a chore. No ability to search for devices even though this is a Google product. Casting is glitchy to speakers, the audio dropouts consistently, sometimes speakers appear in groups or drop in and out of groups without explanation.
32 people found this review helpful
Hi, Jay. We are sorry to hear that you're having issues managing your Chromecast Audio devices, speaker group visibility, audio stability, and the setup process within the Google Home app. For further assistance, contact us through this link: https://support.google.com/googlenest/gethelp