gFiber: The Google Fiber App

Name: gFiber: The Google Fiber App
Availability: InStock
Rating: 4.295413017272949 (5633 reviews)
Author: Google Fiber Inc.

Google Fiber Inc.

5.63K reviews

Everyone

500K+

Downloads

Everyone

Learn more

About this app

Easily manage your gFiber Internet Service. Run speed tests, edit your network settings, restart your router, and share your Wi-Fi password with family and friends.

Manage your gFiber account. View your current balance and previous statements, and quickly manage your payments.

Access the GFiber Help Center. Find answers to common questions and contact the GFiber team to get help.

Note: To use this app, you must be a GFiber customer. It is not usable by Webpass customers.

Network and account management for gFiber customers.

Updated on

Nov 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

5.49K reviews

Jeffrey Baker

June 6, 2020

Pros: very easy to do basic stuff like billing, monitoring and device configuration. I can log in from anywhere and see all the devices connected via WiFi. Cons: trouble ticket functionality severely degraded. App purports to submit trouble tickets via email but actually fails to do so, offers no way to check status, and doesn't include the chat option available via browser. If you have a problem, just call in. Would also like to see a port status display.

52 people found this review helpful

Kaja Jensen

December 24, 2020

This app has been non-functional for over 2 months, google fibers customer support line is unhelpful in solving the issues. The only ways they tell you how to troubleshoot it require internet access, which is hard when your internet is down.. I will update with a better review once I'm able to open and use the app, but until then, just be aware that if you get this service; the app will throw you into an endless loop of signing in. Also! Good luck with emailing them 🙄

50 people found this review helpful

Cece Lenoir

December 8, 2020

Recently it has done nothing but keeps logging me out and then tell me I'm unauthorized or unable to do anything. I have Uninstalled and retired multiple times and has not helped at all. Half of the time I have to go onto the site to add a service or make a payment and that is just a longer process. I wish they would fix whatever is going on with the app.

21 people found this review helpful