Ooma Setup

462 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
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About this app

Ooma Setup app allows Ooma customers to quickly:
-activate a new Telo, MyPhone, or StarDial
-activate an LTE Adapter
-reconfigure an existing Base Station
-check Base Station status
-check LTE Adapter's signal strength

More changes and improvements coming soon. Please email to setup-app-feedback@ooma.com if you have suggestions or ideas on how to make this app better.

P.S. You can't make calls with Telo Setup app. Please download Ooma Office or Ooma Residential apps for calling purposes.
Quickly activate and reconfigure your Telo, MyPhone and StarDial
Updated on
Oct 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

445 reviews
Austen Frostad
December 14, 2020
Easy to use to set up the 4G Phone Genie model. However ooma's my.ooma account manager is full of little bugs, like input fields that don't behave correctly (like all the phone fields don't format numbers right for you and throw an error so you can submit forms until you manually type in the number correctly, and there is no hint to how it should be entered). More importantly though: I even received an un encrypted email receipt of my order from them and a temporary password one too!
1 person found this review helpful
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OBX BOY
January 11, 2022
For those having trouble connecting the Ooma Telo Air 2 to Wi-Fi read on, I had this issue so what I did was connect it to my internet modem and waited for it to program. Then once it was sat up I picked up the phone and dialed *#*#501. Phone beeps 3 times and that activated the Bluetooth. I then signed out of the app then back in and started the process again with the wifi method and it worked successfully and connected to my wifi. Save time and aggravation and do it this way. It's worth it!
45 people found this review helpful
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A Google user
February 19, 2020
Frustrating to get to work. It needs Bluetooth to connect to a cell phone but mine refused to do so. I tried repeatedly to no avail. I was going to give up and use Ethernet cable but decided on one last text and suddenly it worked for some reason. I let the app pair with the cell phone and not the other way around. Dont know why the app failed to connect so many times. Finished the install. The phone works fine. The app needs work but the device itself seems good so far.
19 people found this review helpful
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What’s new

-New 'Select a product to activate' screen to help you start the activation journey.
Content rating
Everyone
Learn more

App support

About the developer
Ooma, Inc.
dmitry.maslov@ooma.com
525 Almanor Ave Ste 200 Sunnyvale, CA 94085 United States
+1 650-445-5417

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