Philippine Airlines
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3.4K reviews
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About this app
Book your next flight with the Philippine Airlines mobile app!
Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.
Book Your Flight
Search your preferred flights conveniently.
Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.
Flight Status
Check your departing and arriving flight status.
Manage Your Booking
Search for and amend your booking
Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.
Book Your Flight
Search your preferred flights conveniently.
Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.
Flight Status
Check your departing and arriving flight status.
Manage Your Booking
Search for and amend your booking
Experience a world-class journey with the Philippines' Airlines.
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Ratings and reviews
3.32K reviews
Ian
- Flag inappropriate
October 24, 2026
crapy app for a crapy airline. truly reflects how this organization operates. app is unresponsive just like thier customer service. lack of information. flight cancelation and updates don't show up till hours later. just to check in or see my boarding pass i have to keep entering my booking reference number. how embarassing to even have this app. compared to the other airline apps out there, this is a joke.
Philippine Airlines, Inc.
October 26, 2026
Hi, Ian. Thank you for sharing your feedback. We appreciate you taking the time to share these observations.
Your comments regarding app performance have been noted and shared with the concerned team for review. We appreciate you taking the time to share your experience, as feedback like yours helps us identify areas for improvement. Thank you.
Tim Kilmer
- Flag inappropriate
October 28, 2026
Buggy and cant fix the contact info, this app shows me on 3 flights, paid for 2, the app I used to book now shows me on two flights, is this why we pay extra for PAL flights ? Or should I from now on use cathay or korean or japan instead ? That and buying early means they change your flights a dozen times, I find severely irritating, and judging by the 2.1 score, so does everyone else. Get with the program PAL, or continue to lose business. Your choice. Crashes a lot also, lost connection loop.
1 person found this review helpful
Philippine Airlines, Inc.
October 30, 2026
Hi, Tim. Thank you for sharing your feedback with us. Your input is valuable as we continuously work to enhance our services and improve the app experience. For further assistance, please submit a request at https://flypal.com/request. Our team will be happy to assist you.
Gene CG
- Flag inappropriate
- Show review history
October 14, 2026
The app has a bug the mobile app's "Manage Booking" quick link change flight system often fails to refresh properly once an outbound flight is marked as flown. It mistakenly hides the remaining return flight from your view, making it impossible for you to rebook your return flight via App or web browser. uninstalling and re installing the does not seem to help either. The leadership team needs to call customer support sometime to experience what it’s like as a customer.
Philippine Airlines, Inc.
October 13, 2026
Hello, Gene CG. Thank you for sharing your feedback with us. We recommend clearing the app cache or reinstalling the app to ensure you have the latest version and settings. If the issue persists, please submit a report through https://flypal.com/request so our team can investigate and provide further assistance.
What’s new
What's new?
a) A fresh Book Flights screen that makes finding and booking your trip easier
b) Optimized trip and loyalty cards on your home screen
c) Optimized upcoming trips now refresh
d) Minor Bug Fixes
a) A fresh Book Flights screen that makes finding and booking your trip easier
b) Optimized trip and loyalty cards on your home screen
c) Optimized upcoming trips now refresh
d) Minor Bug Fixes
Everyone
Learn moreApp support
phone
Phone number
+63288558888
About the developer
PHILIPPINE AIRLINES, INC.
cris_marmita@pal.com.ph
Lucio K. Tan, Jr. (LKTJ) Center
PAL Gate 5, Andrews Avenue
Pasay City
1300 Metro Manila
Philippines
+63 966 709 1523
