
A Google user
Overall, it's a great app, fairly user-friendly, and helps me stay organized. There are some functions, however, that are not as user-friendly such as attaching files (which must be done one at a time, cannot upload multiple files simultaneously, i.e. pictures), and this can be time consuming and monotonous. Would also be nice if I could group my list of contacts by filter options (i.e. last name, address/city, etc). All that said, I really do like the app.
55 people found this review helpful
Pipedrive Inc.
April 24, 2026
Multiple file upload is now available!

Catherine Henry
Amazing! Love this CRM, it keeps me on top of my clients I need to follow up with, auto-documents calls with time and date, when I call from the app. Emails can be sent right from the app because my company email is connected. It integrates with Trello as well. I love it. The only features I wish ot had was the ability to fully add a deal on the app, where I can put in clients contact info, and that I can create my own email templates, but they do have a few email templates already setup.
30 people found this review helpful
Pipedrive Inc.
September 30, 2020
Thank you for your suggestions. We will pass along to the product team and we appreciate you!

Jonathan H.
Very good overall. Be better if you could click into a person, do whatever, and return to where you were in the People list without having to scroll all the way down each time. Great you can log phone calls, updated to the main Pipedrive. Great to be able to update almost everything through a phone app. Could do with a simple business card scanner to help with adding contacts.
27 people found this review helpful
Pipedrive Inc.
April 24, 2026
Business card scanner is now available in app!