Telehealth by SimplePractice

The web app works great, but using the mobile app was harder than it should be. Clicking the call link in my notification opened my web browser & prompted me to download the app, even though I had the app installed. I had to go way out of my way to get around that and into my call, and it was unnecessarily difficult and frustrating. It should be easier to join a scheduled call! My provider also said other people have named the same issue. Please fix!

Video and audio quality are average at best. Video is blurry and pixelates/lags often. The audio is decent. although a little delayed at times. The process itself is more streamlined than some of the other platforms I've used (sending meeting reminders, check-ins, etc.), although the video definitely subtracts from that value.

Fairly easy to use. Click email link sent in automated scheduler. Check Options bottom left of screen (video, mute, hide your pic, gallery view). Some people may have "login acct" I do not. Link emailed & active for only period of time. Haven't tried multiple persons. CON: Backgrounds offered cut part of head in fuzzy pattern. CON: No filters to improve general appearance (soften & even out picture, person & background). Good Option when in-person appt not available. I've used approx 10x. No ads