myViaPath

Name: myViaPath
Availability: InStock
Rating: 3.3194377422332764 (22879 reviews)
Author: Viapath

Viapath

22.9K reviews

Everyone

1M+

Downloads

Everyone

Users Interact

Learn more

About this app

Stay Connected to Those Who Matter Most

myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support.

Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you.

With myViaPath, you can:

• Send and receive messages
• Share photos
• Send video clips
• Send eCards
• Deposit funds to your loved one’s eligible account
• Manage your account and payment methods

Every facility is different. Services and availability vary by correctional facility.
New name. Same trusted connection.

GettingOut is now myViaPath, a ViaPath Technologies service.

Simple and reliable communication between inmates, friends and family

Updated on

Sep 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

22.2K reviews

Sarah

September 19, 2021

I have not been able to write a message on this app for well over a month-and-a-half. When I open the app it just spins around in a circle like it's loading. I have force stopped the app, uninstalled the app. It's extremely frustrating! We pay a lot of money to the jail and telmate for video visits, phone calls and messages with our friends and family. It seems something is always going wrong with either the apps , or on the facilities end. It has been this way for years.

52 people found this review helpful

keith M

October 31, 2022

Crashes constantly and half the time it won't send messages especially if they're long (1500 character limit for messages first of all) and charges me even if messages never get received. Inmate often gets my messages days later but from my end it appears that they were sent at the time I originally sent them. Will say "can't load messages at this time ",at least a third of the time and I have to Uninstall and reinstall the app. Aside from that, app is cool for communicating with loved ones

18 people found this review helpful

A Google user

March 21, 2020

There are a few things frustrating about the new app. You have to sign in every time you open it, it takes a long time to load messages, but most importantly there is no notification when u receive a message. The first thing you should add is a notification, otherwise u wudnt have to continually open this app to see if u have a message and deal with the other problems. Please make adding a notification your number one priority, this would take away a lot of the other frustrations. Thanks

51 people found this review helpful