First release of Thanx Ops for general managers, district managers and franchisees.
• Inbox: guest feedback and RecoveryAI cases in one place, with swipe to resolve
• Cases: read the guest's message and AI summary, then reply, grant a reward or resolve
• Stores: see store health at a glance
• Guests: look up a guest and take loyalty actions
• Reports: dashboards for brand-wide users