Thanx Ops

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Über diese App

Thanx Ops is the mobile app for general managers, district managers and franchisees of brands that use Thanx.

Stay on top of guest feedback
Every order rating and RecoveryAI escalation lands in your inbox. Filter by status, location or sentiment, search, and swipe to resolve. Open a case to read the guest's message and the AI summary, then reply, grant a reward, text the guest or resolve it, within what your permissions allow.

Know how your stores are doing
See your stores ranked by health, with each store's ordering status, open inbox items and ordering-configuration issues.

Look up a guest
Find a guest, read their profile, history and open cases, and take loyalty actions such as granting a reward, adjusting points or tier, or blocking.

Reports
Brand-wide users can view their Thanx dashboards for order ratings, unaccepted carts and digital orders by handoff mode.

Thanx Ops requires a Thanx merchant account. Your access matches your permissions in the Thanx dashboard.
Respond to guest feedback, check store health and look up guests on your phone.
Aktualisiert am
07.11.2026

Datensicherheit

Was die Sicherheit angeht, solltest du als Erstes verstehen, wie Entwickler deine Daten erheben und weitergeben. Die Datenschutz- und Sicherheitspraktiken können je nach deiner Verwendung, deiner Region und deinem Alter variieren. Diese Informationen wurden vom Entwickler zur Verfügung gestellt und können jederzeit von ihm geändert werden.

Neuerungen

First release of Thanx Ops for general managers, district managers and franchisees.

• Inbox: guest feedback and RecoveryAI cases in one place, with swipe to resolve
• Cases: read the guest's message and AI summary, then reply, grant a reward or resolve
• Stores: see store health at a glance
• Guests: look up a guest and take loyalty actions
• Reports: dashboards for brand-wide users

App-Support

Informationen zum Entwickler
Thanx, Inc.
integrations@thanx.com
1700 Van Ness Ave San Francisco, CA 94109-3621 United States
+1 415-915-9144

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