
Vincent Warnock
I was advised by my partner and FA to use the app. When it works, I have access. Lately the problem is it refuses to let me logon. My id is auto saved and I have to manually type in my password. After that, nothing. The "sign in" button doesn't recognize my tapping, in other words, i can't logon. I have to constantly contact my FA to send me documents though email or i have to go their site. This app needs a serious overhaul.
192 people found this review helpful

Peach
I've been having trouble with sending messages on initial attempts. Error message: "An error occurred when we tried to send your message. Please try again later. If the problem continues, please call..." Additionally, with the September update, users/clients are now PROHIBITED/PREVENTED from screen capture ease (of our OWN info)!

Karlotta Powers
It is great to br able to reach your EJ team via the app any time with a quick message, be able to submit and receive documents, check your account and update your goals. It makes keeping in contact, making appointments and still be on the go extremely convenient.