
jesse sparks
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Installed the app and paid for annual membership...set up username and password. Had a few technical issues when trying to sync companion with my devices so I contacted support through the email provided. They were helpful, the only thing I wish they could improve on is answering emails sooner. Had to wait a full day or two before getting a reply every time. Other than that.....a great media player.
64 people found this review helpful

Bill Gallinaro
The absolute best player available. For those saying that it buffers. It's merely a player and the buffering isn't because of the app, it's because of your service. For those saying the companion app does nothing, it's a vehicle to subscribe to the app and manage your devices. For those saying there are no instructions, there are countless Facebook/reddit/discord support groups to help you get the most out of it. It is LEAPS AND BOUNDS better than anything available
48 people found this review helpful

Reid Skinner
(App used on firestick) Great app, but terrible customer service and recent changes have made it much less useful. For 2–3 years, we could use an iPhone to pay and set up multiple people/devices using Fire Sticks. Now they’ve gone back to their old system: no iPhone option and only one account/device setup. I contacted support for an explanation and got a generic response that didn’t answer my questions. It’s a shame because it really is a good app, but I can no longer recommend it.
16 people found this review helpful