65.4K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

We're excited to introduce our Vivacom application, delivering a complete overhaul to enhance your user experience. The My Vivacom mobile application provides a convenient, fast and pleasant user experience. Modern design, easier navigation, improved performance – created with the customer in mind.

The My Vivacom mobile application has a modern and clean interface that makes using the application intuitive and pleasant, and facilitates the management of mobile, internet and TV services:
- All services are now sorted by contract and invoice – so you can easily find what you are looking for. You can see the latest invoice immediately, with direct access to the payment page.
- Service management according to your needs – activation of roaming and additional packages, EON profile settings, devices, equipment and internet;
- Faster access to important information, such as mobile consumption and other main sections;
- Personalized offers completely online;
- Expanded support section for even faster assistance.

We appreciate your feedback! Share your impressions and suggestions to make the digital experience with Vivacom even better.

The My Vivacom mobile application is available to all Vivacom Bulgaria customers – with a postpaid, prepaid or business plan. It can be used with a mobile number or by registering with an email address.

Thank you for your trust!

The Vivacom team
Useful for every VIVACOM client! Everything about your services and bills.
Updated on
Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info
  • This app may collect these data types
    Location, Personal info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

64.3K reviews
adam melhem
September 30, 2026
buggy app , unreliable internet, I had something critical and suddenly the internet stopped, and the app didn't work and the on spot viva shop refused to support, and the on-line support do not answer and the phone support ask you to pay money for the support minutes! so they took my 20€ leaving me without internet asking me to pay more for an issue that they made!!! avoid it if you can and buy something else...
Did you find this helpful?
VIVACOM Bulgaria
September 30, 2026
Здравейте! При затруднение с услугата може да се свържете с нас чрез контактната форма и да направим проверка: https://www.vivacom.bg/bg/e-mail-contact. Поздрави, Екип Обслужване на клиенти.
Nikos Karavelakis
October 14, 2026
Simple and effective the app, but it glitches. Customer support is horrendous, if you can subscribe to another company. I have contacted you and also visited a store. After my most recent unpleasant experience, I strongly advise people to avoid Vivacom and I will change to another provider as soon as possible.
2 people found this review helpful
Did you find this helpful?
VIVACOM Bulgaria
October 14, 2026
Здравейте! При затруднение с услугата може да се свържете с нас чрез контактната форма и да направим проверка: https://www.vivacom.bg/bg/e-mail-contact. Поздрави, Екип Обслужване на клиенти
Kiril Devedzhiev
September 16, 2026
The app became very buggy and the UI is glitching all the time. Warning all the time that the app has a bug. Uninstalling and re-installing does not fix the problem.
Did you find this helpful?
VIVACOM Bulgaria
September 16, 2026
Здравейте! Съжаляваме да разберем за изпитаното неудобство. При затруднение с услугата може да се свържете с нас чрез контактната форма и да направим проверка: https://www.vivacom.bg/bg/e-mail-contact. Поздрави, Екип Обслужване на клиенти.

What’s new

This update includes bug fixes and performance improvements for a more stable and reliable app experience. Update to the latest version of My Vivacom.