6.82K reviews
Content rating
Teen
1M+
Downloads
Content rating
Teen
Users Interact
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Everything resident in one app
LOFT™ extends across your entire renting journey from leasing to living. LOFT Living is your all-in-one resident experience platform, replacing ActiveBuilding. With LOFT Living, you can earn rewards, make rent payments, submit service requests, message the staff team, RSVP to events, and more!
Key features include:
Comprehensive Home page for easy access to to-do lists, events, and announcements.
Single hub for flexible rent payment options.
Earn points from online rent payments redeemable for gift cards, groceries, travel, and more!
Hassle-free moving experience with guided checklists, utility and internet setup, and exclusive offers.
Get the LOFT Living resident portal experience in the palm of your hand.
Updated on
Oct 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

6.69K reviews
Brett Ruhm
August 30, 2026
Painfully slow. Inaccurate billing. Can not change account settings like email or other contact info. Ridiculous servous fees for making payments. I'm sure I could go on but I waste enough of my life with this garbage app. I'm forced to use it because my apartment complex makes me otherwise I wouldn't. I do not recommend and am not looking forward to future problems I'm sure I'll have with this app. Update: 30AUG26, It still really sucks! I wish I could give it negative stars!
53 people found this review helpful
Did you find this helpful?
Paul Gada
August 1, 2026
Update 8-1-26: time to pay the rent and glitchy again - blankpdate still sucks 7-1-26: continues to frustrate me, "oops, something went wrong" I will have to move to end this annoyance. This week's update makes app impossible to open. Had to log in through store. So frustrating, this continues to be a problem when I need it most: paying rent! Now trying to frantically reinstall and still having issues every month. August 2025 and still guaranteed to freeze every month when I need to pay my rent.
31 people found this review helpful
Did you find this helpful?
Jayden Tijerina
May 28, 2026
I keep getting logged out despite having the app set to remember me. It forwards to a different page to enter my password which is just weird. Often, the whole app goes blank if I switch to a different app or close it to the tray. When paying, it does not separate the different things you're paying for (pet fee, late fee, etc.) WORST of all, there is a FIFTY DOLLAR 💵💵💵💵💵💵 CONVENIENCE FEE TO PAY YOUR RENT. If your apartment uses this app like mine does, I send my condolences.
42 people found this review helpful
Did you find this helpful?

What’s new

Bug Fixes and UI Enhancements.