AHS: American Home Shield

Name: AHS: American Home Shield
Availability: InStock
Rating: 4.772573471069336 (17565 reviews)
Author: frontdoor

frontdoor

17.6K reviews

Everyone

100K+

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Everyone

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About this app

Protection for homes. Happiness for homeowners.

American Home Shield® invented the home warranty industry over 50 years ago. Since then, we’ve built a national network of trusted, independent Pros who help millions of homeowners keep smiling (even when breakdowns occur). AHS protects important parts of the home systems and appliances you rely on, connects you with qualified Pros, and pays for covered repairs.

New feature alert! Video chat is here. AHS members with select plans can now video chat with live repair Experts for home fixes over-the-phone – for free.

With a variety of plans to fit every home and budget, American Home Shield makes it easy to keep your home running smoothly.

The AHS® app adds an extra level of convenience to your home warranty experience.

Key Features:
• Access your account and plan info
• Video chat on the spot for free with select plans
• Make and track service requests
• Take advantage of special offers
• Manage your payment info
• And more

America’s Best Home Warranty

Updated on

Oct 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

17.4K reviews

Ali Azhar

July 3, 2025

This is the worst home warranty I ever had. There is no option to enter directly review for their services on the website. Zero customer service! They just hired cheap contractors to do a poor job. More like a hit and trial. There is no limit .on the tries as they come change one part or the other. They dont care if in It takes months and months to resolve a problem. They just give you pre-programmed answers. We are sorry for the inconvenience. We are working to fix the problem. Good luck!!

43 people found this review helpful

frontdoor

July 15, 2025

Hello Ali, we're truly sorry to hear about your experience. Our goal is to provide reliable service and a seamless smooth, hassle-free experience. We'd appreciate the opportunity to review your situation more closely. Please email us at social@ahs.com so we can assist you further—we look forward to speaking with you!

Almering O'Haire

July 13, 2026

its always been easy to set up appointments. its always pretty easy to get a fix. the few times we have had to use them its been well worth the money because its saved us from having to buy new 3 times already. and this time around it maybe saving us thousands more news at 11

8 people found this review helpful

frontdoor

July 17, 2026

We appreciate you taking the time to share your feedback, Almering. Knowing that your membership has delivered peace of mind and helped reduce the financial impact of home repairs means a great deal to us. Thank you for allowing us to be your partner in homeownership.

Jan Hale

October 19, 2026

first time using the free troubleshooting video call. Jamie was our pro on the call. He was very nice and professional. He did suggest we have a technician look at our dishwasher as it was leaking a lot of water. The experience was great. I'm not computer savvy, but Jamie made it very easy.

frontdoor

October 23, 2026

Hello Jan, thank you for taking the time to leave a review. We're happy to hear that Jamie made your first video chat experience simple and stress-free. Providing clear, professional support is important to us, and it's great to know he was able to help you understand the issue with your dishwasher. We appreciate your kind words.