BISSELL Connect

3.69K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Simplify your cleaning routines with the BISSELL Connect App. Did your dog make a mess of breakfast right as you’re heading out the door? Use the app to set a cleaning schedule with your robotic vacuum. Wondering what’s the best way to clean up your cat’s wet or dry mess? Check out our cleaning tips and videos to make the most of your BISSELL device. The BISSELL Connect App gives you the power to manage your connected BISSELL products anytime, anywhere with your smart device, so you can get on with your busy day.
 
BISSELL Connect Features
- See the status of your connected BISSELL products and easily reorder formula, brush rolls, and filters.
- Analyze your cleaning history.
- Access helpful tips, videos, and guides to keep your machines cleaning efficiently.
- Adjust settings from the palm of your hand.
- Update your cleaning machines and access the latest features and software updates.
- Start, stop, dock, set modes and schedule cleans for your robotic vacuum right from your phone.
- View and customize your SpinWave R5 map
 
Requirements
- Any BISSELL connected product
- 2.4 Ghz Wi-Fi network
BISSELL Connect — Control your robotic vacuum right from your phone.
Updated on
Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity, and App info and performance
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

3.59K reviews
Elizabeth Boehmke
December 27, 2020
I am disappointed with this app. It takes a while to load. I keep losing connection to the device itself. The alerts only shows up after I hear the device beeping and I look in the app. It also takes a moment to send commands to device. The information I get from the app is basic (how long it ran for & length it traveled - totals; not even each clean cycle). I was hoping the app would give more details like a map of where it traveled and each individual clean stats.
9 people found this review helpful
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bissellinc
December 28, 2020
Sorry you're not happy with the app, Elizabeth! Please reach out to us direct at 1-844-383-2630. We're happy to help with any issues you're having and we appreciate your feedback.
jeff a
December 25, 2020
Garbage. Doesnt connect, does nothing. Contacted bissell and the replaced the crosswave we had. This is the second time it bad to be replaced. Two battery lights up and makes a beeb and does nothing. I do give them credit that it has been very easy to get replaced by the company. Hopefully three times a charm. The app however still doesn't connect and can't even add the new crosswave. But it doesn't do much so. It really vital
9 people found this review helpful
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bissellinc
December 9, 2020
We're sorry you were unable to connect to the app, Jeff. We're happy to troubleshoot with you. Please give us a call at 1-844-383-2630 or visit our Support page for helpful tips: https://support.bissell.com/app/answers/detail/a_id/2801/kw/app
Cody Banks
October 9, 2020
Can't connect to the device! Rest the device. The app sees the device wifi. Click connect. Spins fruit loops for a couple mins. Then says check if I'm connected to the internet, maybe the barcode is wrong. Some othee things. Try again. Same cycle. Every app update, I think. Maybe they got it working. Nope! I'm sure the app and all the gimic is pointless. It's just the principle, of the fact it's a "smart" device.
12 people found this review helpful
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What’s new

Bug fixes and improvements