
Den Priimak
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Very disappointing experience. I pay for a Nixplay subscription every month, yet I can't even log into the app on my phone. I spent hours reinstalling the app and troubleshooting with no success. I also set up a new Nixplay frame. It connects to Wi-Fi, passes diagnostics, and appears online, but never downloads or displays photos. It stays stuck on "Add photos" despite albums being assigned. A complete waste of time and money.
4 people found this review helpful
Hi Den. This is Peter from Nixplay. Our Customer Service team have reached out to you already. Hoping we can work with you to understand and resolve the issue reported.

Nicole Foss
App used to work great. Now it will not support Amazon photo memories or Facebook uploads. Lots of glitches. You will painstakingly choose to upload a max of 10 photos at once (or it won't load them at all) and then when you go to send them, the photos aren't the ones you just chose... They're the photos from the last time you uploaded so you have to start all over again. This has been going on for MONTHS!!!!
40 people found this review helpful

Patrick Loftis
App is easy to use and set up with a frame. My issue is that it gets "stuck" after uploads sometimes and still thinks its uploading photos even though they've been completed and are showing on the frame. This prevents me from being able to upload more, requiring me to uninstall and reinstall the app which gets frustrating after a while. I will say that it happens more when uploading videos and a larger number of pics.
26 people found this review helpful