
jose abadie
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20250820-much improved, reliable and more user friendly. Good! previous-not only is this app a waste of time, but the procedure, as well as instructions and videos on the DB online site are outdated and inaccurate. It is a nightmare to manage, especially if you forget your login ... imagine a nightmare within a nightmare. Usability is NOT a selling point. If this app and the whole setup they've built were a car, it would not let you in, even if you had the key, and then drive off on its own.
25 people found this review helpful
Deutsche Bank AG
August 21, 2025
Thank you for the updated feedback. Hopefully, with our upcoming new release, we can make an even better impression.

A Google user
As of May 2019, (Google Pixel - 9/Pie) I managed to use the app once, then days later it showed the device was not registered, then days after that it started working again, and after more time it's showing not registered again. This app needs some work. Very frustrating experience especially when it comes to something so important as transferring money.
17 people found this review helpful

Cyn Har
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Works great once you're set up but if you misunderstand this one button, I think its called 'beenden,' the app shuts down, and you will have to restart the entire activation process, including requesting a new activation letter. I've done it three times now. What they don't tell you is that you first have to deactivate the current device online. Not customer friendly.
14 people found this review helpful