Freshsales

1.54K reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

Shorten your sales cycle and grow your business with Freshsales CRM. In a mobile-first world, empower your sales force with the CRM capabilities on their smartphone with the Freshsales mobile app.

Connect with prospects, record and access their information on the go, and close more deals with the Freshsales mobile app. Deliver exceptional customer experiences from anywhere with all the data at your fingertips.

Schedule follow-up activities and update details as you walk into your next meeting.

Access data even when offline: With the unique offline mode, you stay up-to-date on your customer's information even while working offline - never let poor connectivity issues keep you from engaging with your customers.

With key metrics on your mobile app, stay abreast of the latest contacts assigned to you. Use filters to narrow the right contacts and ensure they do not slip through. Pay attention to the warmest deals and change the stages as and when the deal progresses to the next stage. Send emails or make calls at the right time, engage contextually and shorten your sales cycle.

Capture every detail from your interaction – a requirement, a rough estimate, or compliance information– to ensure nothing is left out when you return for a second meeting. Scan and upload documents using the phone camera. Jot down every detail even as your meeting is in progress by adding notes in your mobile CRM.

Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.

Freshsales
With Freshsales, you can combine the power of sales force automation, chat, and telephony in one smart and comprehensive solution.

About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Reach us at crm-support@freshworks.com for queries and suggestions.
Stay productive on the move with Freshsales CRM on your phone.
Updated on
Jul 31, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity and 2 others
  • This app may collect these data types
    Location, Personal info and 7 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.5K reviews
Mike R
February 8, 2024
Update (2024): The app still does not provide an easy way to find recent conversations when opening a customer record (you have to tap multiple times). Still no unified place to see an email list. Update (fall 2023): you still don't have a simple place to check and reply to emails. You have to tab at least 5 times to get to conversations. Original: Key feature missing: A single place to check emails. You have to go to each individual user, multiple taps to get to the last email.
3 people found this review helpful
Did you find this helpful?
Freshworks Inc
July 20, 2022
Hi Mike R, sorry for the inconvenience caused. We have this feature added to our plans. If you have any other feedback or suggestions, please write to us at crm-support@freshworks.com.
A Google user
May 10, 2019
I've been using freshsales for over a year, I'm very happy with the software and Freshsales actually used our company as an example in their marketing campaign. The software is very easy to use and has really helped streamline our sales process.Their customer service is outstanding, their team are very helpfull and any questions I"ve had have been handled in a timely.
27 people found this review helpful
Did you find this helpful?
Freshworks Inc
September 16, 2019
Hey Steve, Thank you so much for such a detailed review. We hope you have the latest version of our mobile app, which comes with a brand new home screen :)
Travis Morrow
April 21, 2022
Frustrating and time consuming. I could have manually typed in all 240 contacts and their information faster than uploading an Excel file. Just when you think you have it perfect, only two contacts upload and the rest are ridiculous errors. I see the potential but not worth my time.
15 people found this review helpful
Did you find this helpful?
Freshworks Inc
April 21, 2022
Hi Travis Morrow, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at crm-support@freshworks.com. Thank you.

What’s new

Bug fixes: We squashed some bugs across the app.
Content rating
Everyone
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App support

About the developer
Freshworks Inc.
sales@freshworks.com
2950 S Delaware St Ste 201 San Mateo, CA 94403 United States
+1 855-747-6767

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