
bjulia33
I wish I could give a full review, but I am stuck at a glitch in the app that leaves me 99% signed up, constantly getting push notifications they need drivers, but unable to start a work day. Says to "update vehicles" but won't let me, which shouldn't make a difference anyway since I do bike delivery. No amount of phone calls, emails or showing up in person resolves the issue. Kinda strange.
147 people found this review helpful
Sorry for the signup issues. Please write to us at partners@gopuff.com so we can look into this situation for a solution. - JB

Amanda Kinsley
GPS, earnings, and scheduling functions are the worst it's ever been. Can't even get hours scheduled and with how nobody tips and so few orders are given, it's never worth it unless it's a scheduled shift. I worked 4 hours and got $25. Can't even get the earnings page to load 90% of the time. It says hours dropped and even with the app open, nothing shows up as available.
21 people found this review helpful
Hi, Amanda. We apologize for these troubles. Please send these details to partners@gopuff.com so we can make this right. - JB

A. Van Gogh
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Atrocious! Chat, phone, email support are all out of the Philippines, and they just don't have a clue. First, from signing up to starting to work in relation to the sophomoric training required, there's very little that actually happens as is "taught." A driver has little to no control in the app if a mistake or issue occurs. After 2 1/2 hours, via all three modes of communication, not a single issue was resolved. I just had to delete the app. For DEV: What part of 'NO support' did you not get!?
91 people found this review helpful
Hey there. We truly apologize for the experience you've had and understand how frustrating this can be. Please allow us to look into the issues you are having by sending the details to us at reviews@gopuff.com. - AN