
Erek Campanelli
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UPDATE: There is a new issue where my saved connections slowly dissappear from the widget. I resave them, then they disappear again, one by one over a couple days. App is good but doesn't always connect to lights to turn them on and off when they are scheduled to. It takes a manual attempt after the scheduled attempt occasionally.
2 people found this review helpful
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Sike G
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update could be better. I love my lights, they use to be easy and breezy to use. Fast response connecting and I had a lovely layout of colors I used throughout my day as the sunset. I'm saddened they couldn't transfer set colors over through the update? keeping the sections you already created. Plus the response time takes awhile now. I use to be able to open it and it responded right away, yet now it takes, at the very least, a solid minute or two to receive the lights response.
3 people found this review helpful
We apologize for the unpleasant experience. Regarding your two concerns:
1. Could you advise where your color presets were located?
2. Please share your device model so we can troubleshoot the slow control response.

Jonathan Marshall
Too much of this is reliant on servers. As a prime example: if I want to set a timer, on my BLUETOOTH CAPABLE LED strips, in order to just set the time they go off apparently it needs to phone home to the server??? So when the servers are down you get a "please try again later." Gotta be kidding me. Can we at least have an over-ride for some of this for when the servers are down? I get it wouldn't be as capable of all the fun features, but just a few like timers and on/off?
48 people found this review helpful