Vrbo Owner

App gets worse with every update. Very frustrating to have to go to my laptop to handle things the app used to provide! Just a few examples: Can no longer rate travelers in app, or request a review. Frequent errors in app loading, esp. calendar. Now, I can't even add a Payment Request; trying to type $1,693.95, but as soon as I enter "169" the app "rounds up" to 170 and won't let me add any more digits (not to mention the full site no longer has option to add rent or tax, just lists "fees").

This app is awful. The only reason you would want to use it on your mobile is to get to the calendar which ISN"T available on the your mobile browser (Chrome in my case). On your mobile browser, you have the full functionality of your PC or Mac, but the calendar is not supported. They are forcing you to use their app to be able to see the calendar, but once you see it, you can't do much with it. You can't edit a booking without a lot of jumping around - you can see a booking on the calendar, but it doesn't tell you anything about it. -You have to click one of the date's and it will tell you who is staying there, but not any other detail. -Now you can leave the calendar and go to the Messages tab where you can scroll down until you find the person who is staying there. - Click on Details at upper right. NOW you can edit the booking - change a check in or check out date, add a charge or refund. How about wanting to take a look at your reservation list? No. Maybe you changed the door code but forgot to add it to your Welcome information. Nope. I find it very hard to believe that someone signed off on having this published.

Horrendous. Latest several updates have endless issues. Properties will not load. If you keep clicking try again they eventually do but you may be be able to do what you need because when you click on the property it errors out. Please invest in your app! You have to know that a lot of us hosts are on our phones much more than a computer. Isn't it ironic that a company who places so much value in user ratings and stars can't get but 3 for their app...