Joybuy-Don't Just Buy!

Name: Joybuy-Don't Just Buy!
Availability: InStock
Rating: 3.9791667461395264 (12701 reviews)
Author: Joybuy

Joybuy

12.7K reviews

Everyone

1M+

Downloads

Everyone

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About this app

Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the EU and UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers.
With an extensive range of high-quality products, competitive prices, and customer-first services including free shipping on first orders, exclusive discounts, and 24/7 live support, Joybuy is redefining the way the world shops online.

For more information, visit joybuy.com or follow us on:
Instagram: @joybuyuk @joybuy.de @joybuybenelux @joybuyfrance
TikTok: @joybuyuk @joybuybenelux @joybuydeutschland @joybuyfrance
Facebook: @JoybuyUnitedKingdom @joybuybenelux @joybuyde @joybuyfrance
YouTube: @JoybuyUnitedKingdom @Joybuybenelux @Joybuyde @Joybuyfrance
Rednote: @Joybuy
Wechat Official Account: @Joybuy

Don't just buy, Joybuy!

Updated on

Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

12.4K reviews

Sze-Von Lam

November 10, 2026

Order abandoned and refunded without warning after just two attempts and no attempt to leave a note or the package in a safe place. When I contacted customer service I spent several days, including 1.5 hours just now, to be ghosted by them. I can't reorder my original order as it's somehow £67 more expensive now. A huge waste of time and I wish I'd gone with another vendor to begin with.

1 person found this review helpful

ElSayed Elgayar

October 21, 2026

⭐ Terrible Customer Service and Disappointing After-Sales Support I am extremely disappointed with Joybuy's customer service. I have been trying to contact the company for three days regarding my return and refund, but I have received very poor support. I have been waiting for someone to arrange the collection of my returned items, but nothing has been properly resolved. Now, I have been informed that my return request has been cancelled. This is completely frustrating and unacceptable custom

5 people found this review helpful

Gladys Ola

October 25, 2026

Have been ordering from here with no issues. I placed an order yesterday to my default address but order was delivered to another address. I am sooo disappointed as I was told by customer service I had to contact the seller myself. It's not my fault but the app fault. This needs to be sorted. I am not able to travel as I just had an operation.

2 people found this review helpful

What’s new

Exciting New Features Are Here!
Black Friday Pre-Sale: Lock in exclusive deals early with a deposit.
More Installation Options: Schedule installation for pre-order products with ease.
Improved Sign-Up & Login: Enjoy a smoother, seamless experience.
Explore the new features and enjoy a smarter, easier way to shop and save!

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Everyone

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