Mercedes-Benz (USA/CA)

62.3K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

For owners with model year 2019 or newer vehicles*, the Mercedes-Benz app gives you access to your vehicle from anywhere.

With the Mercedes-Benz app on your device, you have direct access to your vehicle at all times. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock

Primary Connected Vehicle Services:
• Start the engine remotely
• Lock and unlock the doors
• Locate your vehicle on the map
• View vehicle data like mileage, tire pressure, fuel level, and more
• Manage your profile and vehicles
• Send an address directly to your vehicle’s navigation system
• Find local Mercedes-Benz dealerships
• Ask for support right from the app

NOTE: For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate mbrace app.

*Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes-Benz Digital Extras technology. Check with your dealer for details.
‎‎Remotely manage your Mercedes-Benz with ease.
Updated on
Oct 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, App activity, and App info and performance
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

60.6K reviews
Jamie K
February 6, 2022
I spoke to soon. This app is abysmal. It always thinks my car is unlocked and therefore I cannot use the automatic start (I've had much cheaper cars that had no problem with this feature). When I try to lock the car with the app it just gets hung up and when I try to lock it with my keys, it doesn't matter because the app would say that it hasn't communicated with my vehicle for 7 hours, and There's nothing you can do to change that if it just gets hung up!
16 people found this review helpful
Did you find this helpful?
Mercedes-Benz USA, LLC
February 11, 2022
hi christopher keene, We’re so sorry you’re having a poor experience. We’d like to try and troubleshoot your problem. Please reach out to our Customer Care team by sending us an email at me-connect.usa@cac.mercedes-benz.com or call us at 1-800-367-6372. Thank you, Mercedes me connect team
Eric Long
May 21, 2024
Just finished the free trial. I didn't love the app when it was free, I'm definitely not going to pay for an app that is not reliable with features that come standard on a Kia. Remote start didn't work about 40% of the time. It would tell me its running already when I'm standing next to it and it is clearly not. Constant notifications that car is unlocked, only to find it is locked. Doesn't allow remote start under 25% fuel. The car gets 30+ mpg. I think it can idle for 10 mins.
28 people found this review helpful
Did you find this helpful?
Mark Shannon
March 12, 2022
Starting the car rarely works and is too complicated and you can't even set the climate control, heated seats or steering wheel so what is the point? Glad it's free for now. I would never pay when my trial is up. Makes me grumpy it's the only way to remote start my car and it rarely works. And they decide to do server and app maintenance during regular hours and demands instead of off peak.
63 people found this review helpful
Did you find this helpful?
Mercedes-Benz USA, LLC
March 25, 2022
Hi Mark Shannon, Thank you for your feedback. We're constantly looking for ways to improve. This is helpful information that we’ll take into account. Thank you, Mercedes me connect team

What’s new

This release includes enhancements to charging history, minor bug fixes, performance improvements and enhanced user interface.