Device Help

I decided to start a pay subscription and had trouble starting so I went on the line for help I was there for 2 hours and got none. after that I just decided I'm going to go to the company and tell them what happened and printed it all out too I hear it's a good antivirus but the help if you're in need sucks!

I've gone through 6 phones in 2 months and I've come to the conclusion that you don't have any value whatsoever. I'm getting hacked as we message each other because you're basically a part of the problem, and none of you actually solve any problems. I purchased 3 protection apps. TotalAV, Guardio, and Norton360. I'm beginning to believe that they are involved in hacking me because they are fake. T-Mobile didn't do anything about the problem. even though I had 2 contracts with them for 3 phones

It's not actually very much help. Maybe if you really don't know a thing about Android or recent technology..like someone who's 2003 Motorola flip phone battery finally died.. and they were forced to get a smart phone. Of course, if that was the case, they'd probably never know this app exists, much less be able to find it. Basically, I'll summarize the help they offer... Try turning your phone off, then on again. And if that doesn't work, try turning your phone off, then on again..