Pinwheel Caregiver

248 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Users Interact, Unrestricted Internet
Learn more
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About this app

Solve the kid/phone problem with Pinwheel. No need to figure out which parental controls manage which device best! Pinwheel custom-built a system to give you the proper tool to teach your child healthy tech habits from day one.

This Pinwheel app provides access to our Caregiver Portal. The Caregiver Portal is designed to let you configure and control a Pinwheel smartphone for your child. The phone and the app work hand-in-hand to give your kid a healthy, safe first phone.

In this app, you can:

- **Safelist contacts.** A Pinwheel phone can only call and text with numbers approved by you. No strangers, no spam calls.
- **Enable apps.** No app store on the Pinwheel phone **keeps app choices in your hands**, not your child's. The curated app boutique makes it easy to choose useful, healthy, safe apps for your child. No social media, no addictive games, no mindless consumption.
- **Schedule Permissions.** Our Days/Modes calendar lets you choose which contacts and apps are available at what times of day. No texting friends during school, no staying up late using apps. You choose what they can do during different times of day. No need to constantly remind them what is and isn't ok. **Pinwheel helps them develop healthy boundaries around technology use, without the drama**.
- **Create Routines.** Help your child learn to be more independent and responsible with Pinwheel's fully-customizable checklists. A morning routine to make sure they're ready for school on time, with teeth brushed and backpack in hand. A bedtime routine for evening peace. Routines for chores, for music practice, for anything you'd like your kid to do without you telling them for the millionth time. Gold stars and confetti help them celebrate their daily wins and nurture good habits as they *ask* to stay on track.
- **Parent Them Well.** Live Status shows you the location of the phone. Text history and a Bark subscription allow you to monitor and coach them on appropriate communication.

"Waiting as long as possible" for a phone isn't a plan. Giving them a phone designed for adults and hoping you set up all the controls correctly is a recipe for stress. Pinwheel solves the kid phone problem, with a phone designed to work for both of you.

You get a tool to teach them how to use technology well. They get a phone that helps them live their best life.

Download the Caregiver Portal app today to explore the parental controls for free! Visit our website to purchase a phone for your child, and put the controls to use.

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**Pinwheel Subscription Pricing**

The Pinwheel Caregiver Portal app is a companion app to Pinwheel phones. Phones can be purchased, and the monthly subscription can be set up, through our website: http://pinwheel.com

Pinwheel Subscriptions

- FREE 30 Day Trial
- $14.99 USD/month

**Cellular Plans**

Pinwheel phones are unlocked devices, which allow you to choose your cellular plan from many major networks and providers. The cost for cellular service depends on which carrier and plan you choose. Our website has recommendations and information on those. For your convenience, we can even help you set up service.

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**Need Help?**

If you have any questions, need help with Pinwheel, or want to provide feedback, please contact our Customer Care Team: support@pinwheel.com or click the LiveChat icon on our website: http://pinwheel.com
Pinwheel Caregiver Portal App to manage your child's Pinwheel smartphone.
Updated on
Nov 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

244 reviews
Bill Fortenberry
August 30, 2022
Works great when paired with good hardware. We've used two different pinwheel phones, the first was their cheaper option which turned out to be a Blu phone. Blu makes cheap disposable phones that are notoriously unreliable, and we had nothing but trouble out of this phone. We replaced the Blu phone with the more expensive model, and that one was a Samsung phone. The Samsung has performed perfectly with no issues at all. The hardware made all the difference.
29 people found this review helpful
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Ma Russell
October 11, 2026
absolute nightmare! is it worth the money? nooooo (maybe for a child 10 and under) setup is a nightmare, no help whatsoever, just utterly awful functionality and remember you have to buy the phone and subscribe to the caregiver functions. The worse setup experience!!! dont waste your time effort or money. I wish I had known just how rubbish it would be. you can call and text and thats it, so you might as well buy an old Nokia brick phone. same amount of safety without the cost.
Did you find this helpful?
Pinwheel.com
October 14, 2026
Hi there, sorry to hear about your experience. This isn’t the standard Pinwheel start, and the setup process shouldn’t feel like this with the right support. We have a bit of backlog on emails, but please reach out to our live chat if you haven't yet, and we’ll make sure you get the help you needed to start your Pinwheel journey correctly!
Adelaide M
September 17, 2026
Got pinwheel 3 months ago. billed $7 per month, great! Suddenly I'm billed $10/month, and the biking section in the app doesnt work. At all. I can't see an invoice, I see no changes, I received no communication. I can't remove my credit card or even change payment. I will unfortunately have to dispute this charge. Super scammy for a mid level service, bummer.
2 people found this review helpful
Did you find this helpful?
Pinwheel.com
September 22, 2026
Hi Adelaide! We don't currently have a subscription tier at that price point, so we'd recommend reaching out to our support team via call or chat so we can look into your account and clarify what you're being charged for. You can also update or remove your payment method directly through our Desktop Portal.

What’s new

Improved call-reliability configuration for Pinwheel Home adapters and minor setup-screen refinements.
Content rating
Everyone
Users Interact, Unrestricted Internet
Learn more

App support

About the developer
Firepit, Inc.
support@pinwheel.com
1250 S Capital OF Texas Hwy Bldg 3 Austin, TX 78746-6446 United States
+1 888-903-7977

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