
Trenton Foxworthy
Ever since they updated their systems and devices, their internet is garbage. I pay $150 a month for wifi that acts like im in the mountains or deep in a wooded forest. this plan used to be amazing wifi and now its hot garbage. the App didnt even work and tech support couldnt help either. 3 days went by before my app just up and started working and finally I could use wifi. the fact you need the app to use wifi is rediculous. I hope somebody with money sues them for their predatory company model
1 person found this review helpful

Rah V
Just why??? This was forced upon costumers and is the worst option for wifi management given what's out in the market. Why the hell are consumers being forced to use this outdated hardware and low quality app??? internet speeds plummetedfrom over 700mbps to barely over 100 and I have to reset it every time because speeds drop down to a dial 2mbps like WHAT???
1 person found this review helpful

Audry
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EDIT: I called cutomer support. it turns out they didn't put my credentials in the system when I got the modem. they added me quickly, then all the issues got resolved. wifi is working well, but I'm still figuring what I can and can't do in the app. it's limited --------- OLD: the app won't let me log in, even after double checking my log in credentials, and resetting the password just in case I was remembering wrong. nope, it just send me to an error page every time I type the correct log in.
2 people found this review helpful