Renpho - Outdated Version

The app is completely unusable. I tried registering through the app. Nothing happens. I registered on their website. It says wrong username or password in the app when I try to use the aforementioned registration. The scale works though... As an every day normal scale. Total waste of money without the app. Scale will be returned. Merry Christmas, indeed!

Bioimpedance info worked for about a few weeks or so. When Renpho was contacted, they asked me to jump through all the trouble shooting exercises that I already went through without first asking me if I had tried them already. Their messages thus far seem to be automated and they just insert a new customer service name for each new inquiry posed. Their problem solving skills were to have me doing things in a redundant manner which did not give me much hope for their ability to lend assistance.

Had Major issues with app in 2017 and a fitbit Alta sync problem.. took over a month tho fix,, but it was fixed and was able to purchase a usb plugged scale 8nsteaf of always trying to find batteries. Scale is new so I am looking into how 2 people use and why not all measurements are coming over. I am just glad phone doesn't have to be right next to scale anymore. Major improvements since first started using app. P.s. no data has been lost, ever.