Rack Room Shoes
star
911 reviews
Everyone
info
100K+
Downloads
Everyone
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About this app
Great news! Just in time for the holidays, we are re-launching a new version of our mobile app to provide you a faster, easier, re-imagined experience. Here are some of the improvements you can expect:
• An all-new, streamlined checkout experience
• Enroll or Sign In to earn and track points, plus see and redeem available Rewards
• Track your recent orders
• Receive alerts about recent orders and earned Rewards
• See your complete purchase history, (in-store and online) in one place
• Use the app as a digital receipt for in-store returns
• An updated Store Finder feature
-PLUS-
• Logged-in customers are given priority access to LIVE CHAT with Customer Care reps
Much more coming soon!
• An all-new, streamlined checkout experience
• Enroll or Sign In to earn and track points, plus see and redeem available Rewards
• Track your recent orders
• Receive alerts about recent orders and earned Rewards
• See your complete purchase history, (in-store and online) in one place
• Use the app as a digital receipt for in-store returns
• An updated Store Finder feature
-PLUS-
• Logged-in customers are given priority access to LIVE CHAT with Customer Care reps
Much more coming soon!
Access your Rewards account, shop with a click, track orders & much more!
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Ratings and reviews
884 reviews
Lana Freiberg
- Flag inappropriate
March 17, 2021
Was horrific! Couldn't get past the payment so did the live chat and explained situation. She gave me a number to call to place me order over the phone. Boy, was that intersting. Was tempted to hang up a few times because I couldn't understand him. Very broken english. Bottom line, I just humg up because I wasn't getting anywhere with him and just didn't feel comfortable with the whole experience!
12 people found this review helpful
Amanda Bailey Arnette
- Flag inappropriate
May 14, 2020
If this isn't the worst app in existence I'd hate to see what is. I had the hardest time trying to check out. It just kept circling back around to the cart and wouldn't progress, whether I tried PayPal or regular checkout. I finally gave up and logged on my laptop and had no issues.
30 people found this review helpful
Jorge
- Flag inappropriate
March 27, 2022
Works but it's really slow. This app needs to be updated because everything in the app loads very slow. It takes forever to put filters to narrow down a certain size, style, color because it takes like a minute for each filter to load. Also I've been getting random errors while I'm on the app.
44 people found this review helpful
What’s new
- Ability to pay with gift cards at checkout.
- Use multiple payment methods in a single checkout.
- Improved image assets and visual resources.
- Minor bug fixes and UI improvements.
- Use multiple payment methods in a single checkout.
- Improved image assets and visual resources.
- Minor bug fixes and UI improvements.
Everyone
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About the developer
Rack Room Shoes, Inc.
rackroom.mobiledev@gmail.com
8310 Technology Dr
Charlotte, NC 28262-0301
United States
+1 704-281-6573
