6.72K reviews
Content rating
Everyone
Government
1M+
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About this app

Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains!


With the Ventra app, you can:


• Check your balance and available passes in your Ventra Card's transit account.
• Instantly load value or passes to your Ventra Card's transit account.
• Switch autoload for transit value or passes on and off.
• Buy and use Metra mobile tickets to ride any Metra train.
• Use transit value you've loaded to buy a Metra ticket.
• Get real-time account notifications so you know when it's time to load more fare or buy more tickets.
• Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.
Ride CTA, Metra & Pace: Manage your fares, buy Metra tickets, get arrivals.
Updated on
Oct 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

6.63K reviews
Kasey Waldrep
March 27, 2021
THIS APP STEALS YOUR MONEY. If you try to reload on the app, it'll say your payment is declined..but still take the money from your account. (And not put it on the card) tried calling customer service, they said to wait 3-5 business days for it to go back to your card. Waited, nothing showed up. Had to call my bank and dispute it. This happened multiple times, so I purchased a new card, and made a new profile hoping that would help. It didn't. The problem is still occurring. AVOID THE APP
36 people found this review helpful
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A Google user
December 11, 2018
App was working fine for a year. Now all of a sudden the app starts crashing. I can't even pull up my tickets. Uninstalled and reinstalled it and I can't even get to Login. Very disconcerting as I didn't have any cash on me and this was the way I was buying my tickets. Figure it out please. I even did a factory reset and reinstalled it and it still didn't work. Get it fixed!
10 people found this review helpful
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A Google user
March 20, 2019
Ive been using this ventra card and app for over a year, I never had issues with it until 2 months ago. The reason why im giving 2 stars because at least the Customer service wasnt half bad but in terms of the app which is suppose to function for hard workers with no car or just to simply get cant. Its becomes time consuming to keep going to store to load your card. Its been a while and nothings been fixed. Hope this review opens up to you.
8 people found this review helpful
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What’s new

We're introducing hCaptcha verification to help protect your account and secure access during key interactions.
Content rating
Everyone
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App support

About the developer
Chicago Transit Authority (CTA)
VentraInnovations@transitchicago.com
567 W Lake St Chicago, IL 60661-1405 United States
+1 312-259-6599

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