37.1K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Shares Location
Learn more
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About this app

Help keep your family safe and connected on the go with Verizon Family. With features such as Location sharing, Parental Controls, Safe Walk with SOS, Crash Detection, Roadside Assistance, and Family Line all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing, pick-me-up and check-in features
- Get location alerts
- View driving activity

Basic location sharing, 24/7 Assist, and Check In are now available on your Smartwatch via Wear OS. Featuring Wear OS Complications.

Legal: To use the Verizon Family app, a Verizon standard monthly postpaid account on an eligible device or an invitation from a Verizon account is required. Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download required. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/
Parental Control App & Family Locator: track screen time, location & driving
Updated on
Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

36.6K reviews
Amy Eller
July 30, 2022
I have had this app for almost a month and it hasn't worked at all, it just say technical difficulties.I can't set restrictions, block numbers or even add trusted numbers. I have called and talked to several tech people, I went to the store, I have several "tickets" open to address the problem, but no one knows how to work it. One rep had me clear data and uninstall it, when that didn't work she literally said "well, we went through the whole troubleshooting guide" . good grief!! Please fix this
54 people found this review helpful
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Verizon Consumer Group
August 12, 2022
Sorry you are having issues with the app. Please email us at verizonsmartfamily@verizonwireless.com. Please mention this review and provide, if available, any ticket information that you have previously opened so we have the full context.
A Google user
June 10, 2019
What is the point of having this app if the kid can turn it off? I was told, once you pair it, they can't get rid of it so but thats not the case. I get texts saying content was removed & then very inaccurate locations due to phones not being paired, even though we already paired them. The whole point of having an app like this is so that you're in total control but it's useless when they disable it. life360 is way more accurate and its free, I'm canceling!
99 people found this review helpful
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David Chaudhary
September 15, 2021
For a company as big as Verizon and for paying $10/mo for this app, it should work nearly flawless! But it doesn't. Even if I click "Keep me signed in" I still have to log in each time. Half the time I try to make adjustments to the limitations on my kids profiles, it says "Error try again later." It is very frustrating to pay for an app that only works half the time.
78 people found this review helpful
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Verizon Consumer Group
September 20, 2021
Sorry you are having issues with the app. Please email us at verizonsmartfamily@verizonwireless.com with the parent & child device types, OS versions and mobile numbers, so we can help further. Please mention this review and provide, if available, any ticket information that you have previously opened so we have the full context.