7.31K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Users Interact
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About this app

iHanoi is an application that helps people and businesses interact online with government agencies at all levels in Hanoi. With the goal of taking people and businesses as the center, the application provides comprehensive information and creates connection channels to narrow the gap between the government and people and businesses.

Outstanding features of the application:
•⁠ ⁠Site feedback: Send feedback from many fields to the government. From there, it helps the government grasp people's problems and solve them, helping to improve the quality of life of people in the City better and better.
•⁠ ⁠Reflect on administrative procedures: Send feedback on issues related to administrative procedures and public services.
•⁠ ⁠Enterprises and organizations petition: Enterprises/organizations can send petitions about difficulties and obstacles in the process of implementing investment, production and business activities in the City to receive approval. Respond and resolve promptly.
•⁠ ⁠Online citizen reception: People can create & submit online citizen reception registration forms instead of going to the government agency to register.
•⁠ ⁠Warning information: Update the latest and official announcements and information from the government.
iHanoi application
Updated on
Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Photos and videos, and Files and docs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

7.26K reviews
stranger from the net
January 9, 2026
wouldn't even boot up at first, then when i needed to create an account it just said it'd "detected suspicious activities" when all i'd ever done was sign up. Genuinely thought getting rid of these two problems would enable me to use the app properly but now nothing's even loading properly even though my connection is perfectly fine??????
8 people found this review helpful
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Viettel Business Solutions Corporation
January 23, 2026
Xin lỗi Quý khách về trải nghiệm chưa tốt về dịch vụ. Chúng tôi xin ghi nhận ý kiến và nỗ lực cải thiện, nâng cao chất lượng dịch vụ. Quý khách vui lòng liên hệ tổng đài 18008000 hoặc gửi mail đến địa chỉ cskhdn@viettel.com.vn. Trân trọng cảm ơn.
Hiền Bùi Duy
December 4, 2024
Does not work at all. Totally a trash. There is blank screen with some kind of forever loading process while the Internet connection is still in perfect state. Don't even know what it is for, only install because the local resident in chief asked time to time that I have to install this.
36 people found this review helpful
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Viettel Business Solutions Corporation
December 11, 2024
Xin lỗi Quý khách về trải nghiệm chưa tốt về dịch vụ. Ý kiến của Quý khách được ghi nhận để cải thiện, nâng cao chất lượng dịch vụ. Trân trọng cảm ơn.
lê hiệp
February 27, 2026
I'm the only one at the service counter, and there's no queue. Yet, they still force me to download an app and register online. It’s a lot of unnecessary steps just to get my results. Nhận mỗi kết quả về thôi cũng phải lấy số thứ tự như vậy là quá tốn thời gian cho cả chuyên viên và người dân. Tôi nghĩ chỉ cần show vneid ra là đủ.
5 people found this review helpful
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Viettel Business Solutions Corporation
March 26, 2026
We apologize for your poor service experience. We would like to acknowledge the architecture and efforts to improve and improve service quality. Please contact hotline 18008000 or send an email to cskhdn@viettel.com.vn. Sincerely thank you.

What’s new

- Cập nhật ví giấy tờ
- Sửa lỗi và tối ưu hiệu năng
Chúng tôi vẫn đang nỗ lực không ngừng để hoàn thiện sản phẩm mỗi ngày. Cảm ơn bạn đã sử dụng ứng dụng iHanoi.
Content rating
Everyone
Users Interact
Learn more

App support

About the developer
Viettel Business Solutions Corporation
haihd4@viettel.com.vn
No. 1 Tran Huu Duc Street My Dinh 2 Ward Hà Nội 100000 Vietnam
+84 358 005 003

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