Customer Spark

This app has gotten consistently worse since I joined the program. It used to work seamlessly. Now, everything I click on in the app takes forever and a day to load. I can't even update my profile because it just won't load. Sometimes it takes a full minute for a survey to load. And before I get a generic tech support reply, yes the app is up to date and yes I tried uninstalling and reinstalling it. It is still unbelievably slow.

the app says surveys are available but then says they are closed when I try to do them. giftcards were not available for months. i was finally able to redeem my points but the gift card has an error image where the link to scan the card would be. the gift cards are basically useless as anything other than a discount on a larger order. to order an item under 5$ on their website for pick up costs an extra 8$ unless the order is over 35$. it just seems scammy now.

I really enjoy the Walmart Spark app itself. The surveys are quick and easy and I love being able to voice my opinions on every day topics. I gave it 3 stars because even though it's a great app, it takes a while to get enough points to redeem them for a gift card. I've had the app for about 3 months now and today was the 1st time I had enough points for a $5 gift card. On average, you're given 20 points per survey. If they offered more surveys or more points per survey, I'd give 5 stars.