
Alan Zeffer
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Honestly, I used to love doing this, however it's not really worth it anymore. They underestimate jobs, so you make the minimum per hour once it goes over. Now the tech is responsible for helping to move the product to the desired location, which usually takes two people. Moving large bulky items with someone that's awkward and doesn't know what they are doing is very unsafe, and puts the tech at risk for injury. And again just adds on to the time of the job.
10 people found this review helpful
Wayfair, LLC
March 12, 2024
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

Craig Siringer
Everything about the process has been exceptionally streamlined. Customer service has been great to work with clients. Have been amazing and love. The freelance style with open passage for as much as you want. With the choices to choose one hundred percent, give wayfair service pro a ten out of ten!
Wayfair, LLC
November 2, 2026
Thank you for this amazing review! We truly appreciate the time you took to give us such wonderful feedback.

andrew Tyo
not bad I'm new to the service pro assembly . And did not know if I am going to need more time on the job yesterday I giving two hours to assemble a bed and it took a extra hour because of the instructions was not easy to follow plus the screws and the bolts was not number so I had to do it the way I found out it went well. Good so far rating a 4 because I didn't know how to work the extra time extension on the app because I didn't see one there yesterday.
Wayfair, LLC
October 6, 2026
Thank you for your review. We are so sorry to hear that. Please feel free to give us a call directly at 844-266-4373 and our service team would be more than happy to look into this with you.