JBL BAR Setup

Terrible terrible terrible and I love JBL. I have a S21 Ultra and couldn't get it to connect through BT or WiFi. BT states it needs an app, well what app? JBL has at least 5 different apps for their devices. The prompts on the app don't work period. I have to use my wife's iPhone to get this thing to listen to music and that's just insulting. If it wasn't such a great soundbar for movies it would be going back. Can't figure out how to update it either. I'm also 20 yr certified theater installer.

At the beginning it was confusing to get the set up going, but it was finally done. Less than a month later, it no longer wants to connect with my Wi-Fi. I deleted the app and even factory reset the 5.1 Surround Bar, but no luck. I unplugged and left it disconnected and cleared my cache/Wi-Fi set ups. The process to set up doesn't work smoothly and when it comes to finally connecting to my wifi router. The system doesn't find it, so I repeat all the steps and still nothing! Garbage experience!

App does not recognise that phone is connected to JBL network. Hopeless. Unable to get into soundbar settings, soundbar has really bad audio lag with video. Can't get it to sync, was hoping app would be able to sort out. Taking soundbar back for a refund. App is useless, audio out of sync. WARNING to anyone thinking of buy the JBL 5.1 soundbar- don't expect the App to work. Hopeless.