Faye Travel Insurance

380 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Learn more
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About this app

What if travel insurance did more than wait for something to go wrong - what if it helped things go right?

Faye does just that, delivering person-first, proactive, industry-leading coverage and care that protects your entire trip. Get covered in as little as 60 seconds with a custom, comprehensive plan that covers your trip, your stuff, your health, and even your pet.

Named one of the best travel insurance companies by The Wall Street Journal, and a TIME Best Invention of 2025, the Faye travel insurance app goes the distance to redefine how you’re looked after when you’re on the road, providing:

The ability to insure your entire trip in as little as 60 seconds
Real-time trip flight alerts (on delays, cancellations and more) as well as complimentary lounge access on flight delays of 3 hours or more
Emergency medical help with quick access to a nearby ER or pharmacy, as well as the ability to book an appointment with a network of 20K telemedicine doctors in 21 languages when abroad

With Faye you can also:
Speak to customer experience specialists available 24/7 for proactive problem-solving and support when you need it most - anytime, anywhere, 365 days a year - even on weekends and holidays (yes, real humans!)
Easily file claims in minutes (just upload your documents to the app)
Receive quick reimbursements on approved claims and common travel snafus (even while you’re still in-trip) to your phone, done digitally thanks to Faye Wallet, a secure digital payments card given to every Faye user
Connect the moment you land abroad with eSIM – tap to activate travel data right from the app.
Store copies of your most precious travel docs securely with Safekeeping. Face ID protected, instantly accessible—even offline.
Use helpful widgets for local weather, currency conversions, local app recommendations and playlists to rock out to for every stage of your adventure



Built by avid travelers and insurance experts who believe that travel insurance can be more than a forgettable add-on but a must-have advantage, Faye helps keep you safe, informed and inspired to roam confidently.

We’re easy to get in touch with around the clock - chat with us in-app or email us at support@withfaye.com

What we cover

Pretty much everything and anything related to your travel well-being.

Your trip: If your trip gets delayed, interrupted or if you have to cancel, we'll be there to make it as stress-free as possible. You can even add on the ability to cancel for any reason.
Your health: We cover emergency medical expenses you have during your trip, including ones related to COVID-19. Even if it means flying you home.
Your stuff: Phone or laptop gets stolen? Bags are delayed or damaged? We’ll help ya' out. Even with that favorite t-shirt of yours.

We also provide valuable add-ons that may be relevant to your trip: Pet care, Rental car care, Vacation rental damage protection, Extreme sports and Cancel for any reason protection.

Legal jargon

Terms of Service: https://www.withfaye.com/terms-of-use/
Privacy Policy: https://www.withfaye.com/privacy-policy/
Disclosures: https://www.withfaye.com/additional-disclosures/

Faye is the brand name for customizable travel protection plans offered by Zenner, Inc. and its subsidiaries including Zenner Insurance Services LLC, California license #6006067.
24/7 assistance, quick claims processing and reimbursements all from the app.
Updated on
Nov 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

377 reviews
D K
November 9, 2026
Overall pretty satisfied with Faye. It's easy & simple to buy a policy ever right before travels. Coverage is very comprehensive! Submitting claims is done directly in the app. Room for improvement: 1) No changes once policy is purchased, even just a trip extension. 2) Approval times for claims. It will take them over a week just to look at what you submit, if they request any additional info or even just your signature it'll take them an additional week. Each step takes a week or more
Did you find this helpful?
Zenner, Inc.
November 9, 2026
DK - Thanks for sharing your feedback. We understand the need for flexibility and timely updates with your travel protection. Your comments on post-purchase policy changes and review turnaround times have been shared with our product and claims teams to help improve our service. - Jeff, VP of Claims at Faye
Alex Verdin
October 19, 2026
We purchased insurance for our recent trip to Italy thinking it would just be for piece of mind. Well guess what we had a flight canceled and lost a day at the airport. We filed a claim and through the App and it was quick and easy. No problems, no hassles it was seamless. They reviewed the claim and the documentation we submitted from the airline and all was paid out. We even had our money paid out a couple days after returned home from vacation.
Did you find this helpful?
Zenner, Inc.
October 20, 2026
Thank you so much for sharing your experience, Alex! We're so glad we could be there for you when things didn't go as planned. It's great to hear your claim was processed smoothly. Can't wait to travel with you again. - Jeff, VP of Claims at Faye
Ash T
October 16, 2026
Not worth it. There are significant delays in processing times and they will give you a canned response every time you ask for updates about large volumes impacting and 7-10 days every time you speak with them. The advertisements they put out about their timeframe are not legitimate. I had a delayed flight cause a missed connection, but because the airline carrier continued without me it didn't qualify for anything. unsure if I'd use again.
Did you find this helpful?
Zenner, Inc.
October 19, 2026
We are so sorry about your experience with Faye. Unfortunately, we couldn't locate your claim with the information provided. Please email us at claims@withfaye.com with your full name and your policy/claim number so we can review your case and update you as soon as possible. Looking forward to resolving this for you. - Jeff, VP of Claims at Faye

What’s new

Bug fixes and performance improvements
Content rating
Everyone
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App support

About the developer
Zenner Inc.
support@withfaye.com
200 Continental Dr Ste 401 Newark, DE 19713 United States
+1 302-781-9833