AlphaTrak

Name: AlphaTrak
Availability: InStock
Rating: 1.7699999809265137 (253 reviews)
Author: Zoetis Inc

Zoetis Inc

253 reviews

Everyone

10K+

Downloads

Everyone

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About this app

AlphaTrak 3 is a highly accurate Blood Glucose Monitoring System validated for dogs and cats.

The AlphaTrak App is designed for pet owners and veterinary professionals and will allow you to:

Automatically capture glucose results
Record daily activities, such as time of insulin injection, feeding, weight, etc.
Set reminders
Share glucose reports and curves with your veterinarian
Veterinarians can connect the App to their Practice Management Software and have access to the AlphaTrak Webapp: alphatrak.zoetis.com

US Support:
Email address: dxsupport@zoetis.com
Phone number: 1-888-963-88471

UK Support:
Email address: vetscansupportUK@zoetis.com
Phone number: +44 0345 300 8034
All other Intl. markets: Please contact the supplier of this device.

Only works with AlphaTrak 3 devices

Updated on

May 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info, Health and fitness and 4 others
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

245 reviews

September 21, 2026

Consider this app abandoned. Their support number has been disconnected. Do not trust this company. As of Sept 2026, they still haven't fixed their app. (orig review is from May) Can no longer leave any notes or add signs of illness. It's been very slow to connect with the tracker and usually takes several attempts. The single time I got a hint at an error pop-up, it was just an empty dialog box with an "ok" button in it. I can't safely rely on this anymore for tracking, unfortunately.

8 people found this review helpful

Melissa Sousa

October 2, 2026

Frequently cannot connect with bluetooth! Because of this issue I waste a few minutes everyday trying to get the device to connect. Now I can't get the device to connect for the past 3 days. I've tried restarting the device, restarting my phone, etc. and no dice. I've even tried moving to a new Wi-Fi network in case that mattered. As soon as I run out of the strips for this device, I'm going to buy a different one. On that note they charge you over $50 for the strips a month which is ridiculous.

stefaniepukerainbows

September 25, 2026

It's hard to believe the app for a fairly premium product can be so bad. Even if you crack how to connect the meter (which shows no meters found but then when you exit it magically connects), the readings appear and disappear when they please and you have to sync all results again, I've had to do this many times. Reporting is also limited and quite horrible.

What’s new

New Features and Enhancements:
- Enhanced Result Tagging - Clinic Users (meal, insulin, control)
- Glucose Trend Graph Pop-up added
- App Version display in menu
- Users can now update their registered email directly from the Edit Profile screen. Includes warning pop-ups, verification steps, and a required logout after successful update
- Category-Based FAQ listing for easy navigation
- Saved Bluetooth information to avoid re-pairing
- Enhanced user interface alignment on Android and iOS.

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