HSL - tickets & route planner

Name: HSL - tickets & route planner
Availability: InStock
Rating: 2.309999942779541 (24644 reviews)
Author: Helsingin seudun liikenne

Helsingin seudun liikenne

24.6K reviews

Everyone

1M+

Downloads

Everyone

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About this app

Buses, trains, the Metro, trams and ferry – all in one app. The HSL app allows you to buy public transport tickets for the Helsinki region, find the best routes using the Journey Planner, view all timetables, and receive personalized transport information.

You can buy single, day and season tickets for both adults and children via the HSL app. Adult multi-journey tickets and discounted tickets for students and passengers aged 70 and over are also available via the app. You can pay using the most popular payment methods, including debit/credit cards, MobilePay, phone bill and commuter benefits.

The HSL app's Journey Planner helps you find routes and informs you about the ticket needed for your journey. You can view real-time stop-specific departure and arrival times and track vehicles in real time. The app also displays any service changes and disruptions, and you can choose to receive notifications about these updates directly on your phone.

More information about Helsinki region public transport: hsl.fi

Buy tickets, find the best routes and get transport information tailored to you

Updated on

Nov 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

24.4K reviews

Mireille Sillander

December 12, 2022

I've just downloaded this app on my phone and it immediately crashed after inital set up. I had to force stop it to get it to work again. Now I'm trying to buy a automatically renewing monthly ticket (because this app is the only way to get it at a reasonably discounted price), and after signing in with my bank authentication, it has crashed again twice. I don't know if I've bought a ticket now. Why is an app as bad as this even promoted as the only option for getting a decently priced ticket??

12 people found this review helpful

Justin Richardson

August 19, 2021

If it's not broke dont fix it. Just get it right and chill with the updates . Ever since this latest version if you buy a ticket and go use another app ex: spotify to listen to music on your trip, your route is lost and you have to search all over again. It keeps prompting you to buy a ticket when you already have one. Tickets fail to load in a timely manner which gets you left at the bus stops, and it crashes constantly. It was so much easier and simpler to use before this version.

22 people found this review helpful

Helsingin seudun liikenne

August 20, 2021

Hi! Thank you for your feedback. I apologize for the issue. We strive to improve the app's technical performance in the future versions. Best regards, Iiro / HSL

A Google user

September 8, 2019

Would give 0 stars if I could. Multiple problems logging in and getting password reset link sent. And when I finally get in, it needs to confirm my phone number but it has the wrong number typed in. When I try to change it, it says MY number is already in use. Yeah obviously it is my phone number. Totally worthless app, I can't even purchase tickets now.

3 people found this review helpful

Helsingin seudun liikenne

September 9, 2019

Hi. I apologize for the HSL ID issues. Could you please contact apj@hsl.fi or via feedback form so we can investigate the problem and get back to you with details? You can also reinstall and skip the Password (optional) fields and thus skip the login with HSL ID. HSL ID is only necessary for 30 days tickets. Best regards, Joona / HSL