
Patrick Daly
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Another Annoying banking app. Couldn't even get past initial set up process. When I tried to confirm my business phone number it failed repeatedly to send me a confirmation code via SMS. So I gave up.
2 people found this review helpful
Allied Irish Banks, Public Limited Company
27 February 2023
Hi,
Sorry that you have been experiencing difficulty, see here on how to set up for the Authenticator app: https://aib.ie/content/dam/frontdoor/personal/sca/aib-authenticator-app-user-guide-for-business-card-customers.pdf Alternatively, pls send a brief description of your query here: https://aib.ie/personal-forms/social-media-support-form ^LM

J.J. Battell
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Awful. It does not work. Ring customer service. They cant help. Make an app that works properly before your release it and in doing so prevent your customers from using their cards. Ridiculous. It has wasted so much of my time and still I cant sort it out. Reply: I log in using all the correct info (after speaking to customer service numerous times) the screen flashes up and then I just get a screen pop up that says log in error with no error code and the only option is to log out.
26 people found this review helpful
Allied Irish Banks, Public Limited Company
21 October 2021
Hi J.J. can you please provide us with some further information regarding your issue and we will do our best to try help. At what stage are you having issues and what error message are you receiving? Thanks ^WH

Liza Keane
Terrible terrible app, every single time I try to authenticate a payment it doesn't work. Every single transaction I try multiple times to confirm my purchase, and it's a lottery, sometimes it works, but usually it doesn't, and I have to use Revolut instead, or on one occasion, just to the location and pay in person.. I'm sick of it; it is not fit for purpose.
71 people found this review helpful
Allied Irish Banks, Public Limited Company
5 August 2022
Hi Liza, sorry to hear that you are experiencing difficulty. Can you please send us more info regarding this issue on the following link and we will do our best to try help: https://aib.ie/personal-forms/social-media-support-form Please let us know if you are an Android or iPhone user and what OS (Operating System) is running on your device ^LM