
Matt Campbell
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Card was epic and made it my daily usage card. all downhill in recent years. they've screwed up comically easy things like processing basic numbers. once managed to charge me a random $30+ finance charge on a zero balance and never corrected. All intro rates for cash back have disappeared where it is now the industry standard making its value come down to customer service. like most like entities now they've outsourced and scripted everything so needing actual help is impossible.
2 people found this review helpful

Anne Laux
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App not accepting payments----keep getting an error message when submitting my payment through the app. Contacted customer service and received a help guide for how to make a payment---which was completely unhelpful since that did not address the issue at all. I've had this card for 2 years and have never had an issue making a payment on the app, I don't even know if they have a website for me to make a payment!
4 people found this review helpful

Dave Thrash
WARNING: In some cases they ARE doing a "Hard Pull" on your credit ... They did on mine (only Experian so far), but they aren't completely "Soft Pull" as they claim ... Another note: So far, in setting up autopay, I've only seen the option to "pay full balance every month", not a minimum due, however, that might be one of the "extra perks" that appear over time, so be advised! That being said, the app is nice, the features are nice, and the card itself is beautiful ... Super quick shipping!
12 people found this review helpful